Clearwater Florida Homes Condos Real Estate

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Largo Real Estate | Dear Mr Home Buyer - Even in this Market Honey Works Better than Vinegar

Largo Florida Home Buyer Celebrations

largo pool home with pictures under waterYesterday was a special day. One of our clients who bought a Largo Pool home recently had a house-warming party with friends and neighbors and invited us to be a part of it.

We had worked with this family for over a year to find the perfect home.  Leah Ross, the best mortgage professional we know, also helped them with their Mortgage and did a great job and was at the party. As you can see even my 2 boys got to give the pool a test drive - they gave it two thumbs up.

Getting to share moments like these are the really special parts of our job. As we have said before, we don't do closings - we do Celebrations. We are fortunate to build long-term relationships with our clients and they often become special friends -that is the case here. 

celebrating with tampa bay home buyers in their new home  Knowing my family would be there from the late afternoon into the evening I changed my voicemail to let anyone who called know my plans and it also allows me to focus on enjoying this get together. 

My real-time voice message was something like this...

pool party late into the night in clearwater florida"Hello, You've reached Cyndee Haydon with  Belloise Realty. It's 4pm on Saturday September 9th and Jack and I will be out of the office the remainder of the day celebrating with a family we just helped purchase their dream pool home. We've been invited to meet their family and friends at a housewarming bar-b-que and I'm sure you can understand that due to the party I won't be returning calls today however, I will return calls Sunday from 11am - noon except in case of an emergency." (which there shouldn't have been any)      

Most people appreciate that I change my message daily and let them know when they can expect a return call. So this morning I got up and checked my voicemail at 9am (Sunday morning) before changing my message for  the day and to my disbelief I got the following messages....

A message from 7:35am on Sunday morning from a sign call:  "This is Mr Homebuyer, No I don't get it at all and I want to see a house you have listed at xyz address and I want you to call me as soon as possible." (In a terse and angry voice)

Another message at 8:00am on Sunday morning from Mr Homebuyer again "Just forget it, I got another agent to work with me so disregard my last message and don't return my call - they can arrange a showing for me"    

Please note the time and date - Both before 8 AM on SUNDAY!While buyers may be scarce in this market - this one thankfully moved on. It's not like this person had called before and I hadn't returned his call - he was calling me before electronic lockboxes are even activated daily. For a moment I felt guilty and then I thought about it and realized that...

home buyers make their new house a home complete with mom mom's gardenAs much as I love what I do, I also believe life is too short to work with nasty people - my friends and family don't treat me that way - why would I let a stranger?

So if you know someone thinking of buying or selling a home in the Largo or Tampa Bay area you can feel confident knowing that as Real Estate Agents...

  • We work hard for our home buyers and home sellers;
  • We will treat you like we would treat our own family;
  • We are available 7 days a week if needed;
  • And can accommodate most requests;

But we do have a life outside of real estate though they often overlap and we do sleep nightly (though at times there are rumors to the contrary). 

I hate to disappoint anyone, however, I've come to realize that not everyone is meant to be my client and that's ok. At the end of the day, when I see the joy and happiness of our clients experience in their new homes I can feel comfortable listening to the phone message above and peacefully saying NEXT....      

I'm curious, regardless of the business you're in - Do you choose your clients as much as they choose you?

Largo Real Estate Info 

Buyers tell us that selecting a Largo Real Estate Agent,especially online or from a distance, can be a challenge. Some of our past clients agreed to share their experiences and tell you why they think you should work with us. 

Click on the photos below and meet some of our clients and now friends...we'd love to be YOUR choice too!clearwater real estate agents get kudos from condo and home buyers in the tampa bay areaclearwater beach real estate agent gets praise for relocation assitance and serivce in tampa baytampa bay real estate agents get home buyer testimonial for outstanding service in tampa bay florida 

 

 

 

 

Relocations ~ Waterfront Homes for Sale, Townhomes Condos & Villas ~ Beach House of Your Dreams ~ Find the Perfect Vacation Home or Florida Investment Property in Pinellas County  ~ Luxury Homes ~ Luxury Condos for Sale in the Tampa Bay resort areas ~ 1031 ~ Pool Homes ~ Homes for Sale ~ Condos for Sale

search tampa bay mls of homes for sale and condos

free tampa bay homes and condos for sale list

tampa bay florida zero down home loan options

 

 

what's my tampa bay home or condo worth - house values

tour clearwater beach tampa bay area florida

Clearwater Home Connection real estate website

 

 

Clearwater beach Sand Key Island Estates Relocation Guide and Tampa Bay Florida Information 33767

Serving Clearwater | Clearwater Beach | Sand Key Condos | Island Estates Homes | St Petersburg | Palm Harbor | Dunedin | Safety Harbor | Tarpon Springs | Largo | Belleair | Oldsmar | Ozona | Pinellas Park | Gulfport | Tierra Verde | Indian Rocks Beach | Indian Shores | Maderia Beach | Treasure Island | St Pete Beach | South Tampa | Redington Beach | all the Gulf Beaches and Tampa Bay | 33767 | 33764 | 33756 | 33765 | 33760| 33762 | 33761 |   

*The above information and images are Copyright © 2007 Cyndee & Jack Haydon, Clearwater Beach Real Estate Agents and may not be copied, reproduced, distributed, transmitted, displayed or published.  All rights reserved.  Plagiarism will be detected and is punishable by law.          

Comment balloon 50 commentsCyndee Haydon • September 09 2007 06:29PM

Comments

Cyndee,  I certainly wouldn't feel bad that you missed the opportunity to work with that miserable buyer.  Typically those are the ones that have no loyalty anyway.  BTW.... How could the other agent arrange a showing on your listing so quickly?   Sounds like the agent was stretching the truth to this potential buyer unless it was a Log & Go listing...
Posted by No Longer Active (Real Estate) about 11 years ago
Dan - thanks for your comments - The house warming was for a famiy that recently bought a new home. The sign call was on a different house we do have listed for sale. Sorry I wasn't clearer. For a minute I felt bad and then I realized that you're probably right - imagine working through a transaction with someone like that - no thank you!  
Posted by Cyndee Haydon, 727-710-8035 Clearwater, Beach Short Sales Luxury Condos &Homes (Charles Rutenberg Realty) about 11 years ago
Gorgeous lay-out to this post Cyndee, absolutely fantastic!!! Will you stage my posts, lol:-)?
Posted by Jason Sardi, Your Agent for Life (Auto & Home & Life Insurance throughout North Carolina) about 11 years ago

Cyndee... You were perfectly clear and I understood the sign call was a different house.  What I don't understand is how some other agent can confirm to show your listing without talking to you or someone at your office. I'm also making the assumption that your office is not open at 8:00am on Sunday to set up appointments for you. 

Posted by No Longer Active (Real Estate) about 11 years ago

Dan - Exactly - Another Real Estate Agent couldn't know anything about the home except what's in the MLS at 8am in the morning - most things here don't go live before 9am.

And by the way after all that urgency- they didn't call to see it all day and while there's a lot of real estate on the market this is a unique waterfront piece of land so it's not like there are lots of others like it in it's price range.   

Posted by Cyndee Haydon, 727-710-8035 Clearwater, Beach Short Sales Luxury Condos &Homes (Charles Rutenberg Realty) about 11 years ago

Jason - Thank you for the compliment - those are all pictures I took at the party - obviously I had to test the pool too to get the underwater shot (LOL) - I threatened Leah within an inch of her life if she took my picture though (LOL)

I'm glad you enjoyed it and as sweet as you are - you got it (I've got a weakness for nice people :-)) 

Posted by Cyndee Haydon, 727-710-8035 Clearwater, Beach Short Sales Luxury Condos &Homes (Charles Rutenberg Realty) about 11 years ago

Hi, Cyndee. Glad you and your family were able to share their Celebration! That's always fun.

Don't worry about your missed Mis-Opportunity. It sounds like that was your gain.

Posted by Sharon Simms, St. Petersburg FL - CRS CIPS CLHMS RSPS (Coastal Properties Group International - Christie's International) about 11 years ago
Sharon - It's good to hear someone with your experience feels the same way. It was a great time and everyone had a ball. Thanks.
Posted by Cyndee Haydon, 727-710-8035 Clearwater, Beach Short Sales Luxury Condos &Homes (Charles Rutenberg Realty) about 11 years ago

Cyndee,  it is probably a blessing that he found someone else.  Imagine getting that call several times a week when he thinks he found THE house.  You deserve your time off and normal people understand that.  The fact that you were with a client celebrating!!!!!  Speaks loudly.

Yes, I choose my clients as much as they choose me.

Posted by Stephanie Edwards-Musa, knitwit at thred UP (thredUP.com) about 11 years ago

Cyndee - Mr. Personality will probably stand up "the other agent" anyhow...NO SWEAT!!  You were still sweet dreamin' it from last night's shin-dig!!  How awesome to be invited to their HOUSE WARMING so they could show off you/Jack and Leah to their friends and family!!  Excellent way to meet more advocates for Clearwater, FL for business at a future time!  Congratulations all the way around!!

PS...Last night you gained everything!!  This morning...you missed nothing as well as extra Zzzzz's as Mr. Personality harassed someone else on a Sunday morning!  I know had it been an emergency...you would've been there in a heartbeat! 

PSS...I love even more that Sean and Alex were able to enjoy your CELEBRATION with "past clients" that are now lifetime friends!!  The pictures say it all...

Posted by Susie Roscoe, Real Estate Specialist | Brandon, FL (Signature Realty Associates) about 11 years ago

Hi Cyndee,

I love your post! Your boys are so cute, did you use an under water camera...? I wouldn't feel bad about the "missed opportunity" sounds like it may have been a nightmare anyway. Congratulations on your "celebration" looks like you all had a good time! :)

Posted by Suzanne Sands, Somerset MA Real Estate (Pavao Real Estate) about 11 years ago
Cyndee, I can't believe those calls. How awful, you didn't want to work with someone like that,who has no repect for you.
Posted by Missy Caulk, Savvy Realtor - Ann Arbor Real Estate (Missy Caulk TEAM) about 11 years ago

Oh, I had better watch Leah's blog for a few days and see if she snapped a shot when you weren't looking!  It sounds like these buyers are just exactly the kind of buyers that you need...not the other guy...

Next!

Posted by Joanne Hanson, Summit County, Colorado Realtor (Coldwell Banker Colorado Rockies Real Estate) about 11 years ago

Cyndee another great celebration in Clearwater! When I was first starting out I had a buyer who would call me and shout out an address and expect me to have a price in under a minute. Once I was looking in the MLS by number only - street name only no luck. She then yelled "Ashley if you want to be my agent you have to do better than this". Turns out she was reading not only the street name wrong but the numbers as well. I ditched her fast after that call.

On a side note I am so glad to see two happy boys swimming! One who is now not afraid of the water.

Posted by Ashley Drake Gephart (Drake Intel Group) about 11 years ago

That guys was definitely not worth your time.  We choose our clients as much as they choose us....without a doubt.  I loved your message by the way, It would have put a smile on my face for sure if I was calling you that day.

It just amazes me that some people think they are indispensable....where is the respect?

Posted by Rick & Ines - Miami Beach Real Estate (Majestic Properties) about 11 years ago

Stephanie - I agree - it's sad to say but some people think real estate ageents are just order takers (yep read it both ways) - we are consultants and advocates and ironically for the same money in the end someone like that is selling THEMSELVES short acting adversarial -

H-E-L-L-O - I'm on your side Mr. Buyer - I'm not the enemy :-)

Posted by Cyndee Haydon, 727-710-8035 Clearwater, Beach Short Sales Luxury Condos &Homes (Charles Rutenberg Realty) about 11 years ago

Susie - As usual - you are so SMART!!!  It's the reason we explain to people that the purpose of our business is referrals and being referrable means doing a fabulous job helping our clients achieve their goals -

Experience shows that both the product (buying or selling for best total value) and the whole experience have to be outstanding for people to be comfortable referring you - that's our purpose every day!    

You're right - I'm still glowing as I think about the evening!

Posted by Cyndee Haydon, 727-710-8035 Clearwater, Beach Short Sales Luxury Condos &Homes (Charles Rutenberg Realty) about 11 years ago

Many of you have supported us on Sean's quest to master swimming! Thought I'd share this video of Sean swimming since I couldn't get them to work the other day.

New Video of Sean swimming! :-) 

Posted by Cyndee Haydon, 727-710-8035 Clearwater, Beach Short Sales Luxury Condos &Homes (Charles Rutenberg Realty) about 11 years ago
Suzanne - My original Canon Digital camera has a underwater case - click on the comment above and see the underwater video it takes - sound and all - don't ask me how! Isn't it great - thanks for coming.  
Posted by Cyndee Haydon, 727-710-8035 Clearwater, Beach Short Sales Luxury Condos &Homes (Charles Rutenberg Realty) about 11 years ago

Missy - you know we truly care about what's best for our clients and will even tell them not to buy a home if it's not in their best interest - we negotiate like it's our own money and so for me I do expect respect at a minimum.

We are blessed, even in this market to stay busy working with people who like our style and that's the good news plus it makes the hard work enjoyable because you know  people appreciate what you're doing for them.     

Posted by Cyndee Haydon, 727-710-8035 Clearwater, Beach Short Sales Luxury Condos &Homes (Charles Rutenberg Realty) about 11 years ago

Cyndee and Sean underwaterJoanne - We better NOT be seeing any pictures -

 I got into a bathing suit and we made a deal -

"what happens when I'm wearing a bathing suit stays off camera" (LOL) ok

Here's the only approved picture - Alex took it underwater of me and Sean but my eyes were closed - :-)

  

Posted by Cyndee Haydon, 727-710-8035 Clearwater, Beach Short Sales Luxury Condos &Homes (Charles Rutenberg Realty) about 11 years ago

Ashley - Ok - you've got me topped because at least I didn't have to have a conversation with this person like you did!

Sean didn't get out of the pool for hours on end - he's officially sprouted gills (LOL) - Did you watch the video above in the comments?    

Posted by Cyndee Haydon, 727-710-8035 Clearwater, Beach Short Sales Luxury Condos &Homes (Charles Rutenberg Realty) about 11 years ago

Ines - Thank you - Interestingly enough - clients that appreciate our client focused approach to real estate also appreciate that we have a family life and that we give whoever we're with, client or family, our undivided attention which means they will also have that when we're with them. 

They also feel comfortable knowing that we are accessible and respond when we say we will - those that don't usually arent' a good fit for us and that works out well too.    

Posted by Cyndee Haydon, 727-710-8035 Clearwater, Beach Short Sales Luxury Condos &Homes (Charles Rutenberg Realty) about 11 years ago

Wow, and I thought the buyers that absolutely had to see a home on Thanksgiving were inconsiderate. Calling at 7:30 on a Sunday morning is awful! Sounds like he is a control freak.

Congrats on your GOOD clients!

Posted by Elaine Reese, REALTOR® in central Ohio (Real Living HER, Powell Ohio) about 11 years ago
Cyndee that is such a cute video! He looks like a little fish. Glad you all had fun celebrating with your happy homeowners.
Posted by Ashley Drake Gephart (Drake Intel Group) about 11 years ago

Cyndee, you are WAY better off not having this guy as a client.  I would be tempted to call him back and tell him where to shove it.  ERRRR!!!!!!!!!

Posted by Chris Tesch, College Station, Texas Real Estate (RE/MAX Bryan-College Station) about 11 years ago
I'm with you....I'd rather not have a nasty client....and a sane mind...that one would have frazzled me throughout I believe.
Posted by Celeste "SALLY" Cheeseman, (RA) AHWD CRS ePRO OAHU HAWAII REAL ESTATE (Liberty Homes) about 11 years ago

Cyndee,

I love your client celebrations.  Connecting with your Largo buyer closely enough to be invited to his housewarming party says a lot for you as an agent.  Missing Mr. Miserable helped you build more of a relationship with your buyer who will probably refer you to his friends in the future.  I am learning that building relationships is key in this business.

Posted by Rita Taylor, Sanford NC Real Estate - Homes for Sale in Sanford North Carolina (None) about 11 years ago
Cyndee- Thanks for sharing your celebration with us.  These are the little things that mark  our job rewarding.  I also like the idea of changing messages, as a caller I would have appreciated your honesty.  Your messaged weeded out a potential client who might have been a nightmare.  Glad you took the attitude that there is no reason bad behavior by potential is acceptable.
Posted by Jennifer Fivelsdal, Mid Hudson Valley real estate connection ( JFIVE Home Realty LLC | 845-758-6842|162 Deer Run Rd Red Hook NY 12571) about 11 years ago

Cyndee,

What a great story about your buyers and the housewarming party, I smell a referral along with the Bbq sauce, you deserve it.  In regards to the phone call I would not loose my time thinking about it at all.  Have a great Monday!

Posted by Carmen Offutt (La Rosa Realty) about 11 years ago

Elaine - we are so accomodating and meet most request - the key is working with people that "want to work with us"! I guess I should be thankful for voicemail as someone said it caused him to move on.     

Posted by Cyndee Haydon, 727-710-8035 Clearwater, Beach Short Sales Luxury Condos &Homes (Charles Rutenberg Realty) about 11 years ago
Ashley - isn't the progress amazing!!! :-)
Posted by Cyndee Haydon, 727-710-8035 Clearwater, Beach Short Sales Luxury Condos &Homes (Charles Rutenberg Realty) about 11 years ago
Chris - why don't you tell me how you really feel (LOL) - I'm just happy some other realtor will get the "pleasure" of working with him.
Posted by Cyndee Haydon, 727-710-8035 Clearwater, Beach Short Sales Luxury Condos &Homes (Charles Rutenberg Realty) about 11 years ago
Sally - Someone once told me that "even if you could help someone that is ugly and unpleasant - would you be doing yourself a service since they will probably refer you to other people like themselves" - yeesh - Please don't send me more nasty, ugly people! That's when doing a good job comes back to haunt you!! 
Posted by Cyndee Haydon, 727-710-8035 Clearwater, Beach Short Sales Luxury Condos &Homes (Charles Rutenberg Realty) about 11 years ago
Rita - thank you for your kind words - we believe it is about relationships too - if definitely makes all the hard work enjoyable knowing you're doing it for people you really care about.  The Celebrations are  lots of fun - you'll have to give em a try!
Posted by Cyndee Haydon, 727-710-8035 Clearwater, Beach Short Sales Luxury Condos &Homes (Charles Rutenberg Realty) about 11 years ago
Jennifer - I have gotten great feedback from clients regarding my phone message - let me know if you try it what kind of response you get. Thanks for stopping by! :-) 
Posted by Cyndee Haydon, 727-710-8035 Clearwater, Beach Short Sales Luxury Condos &Homes (Charles Rutenberg Realty) about 11 years ago
Carmen - the homeowner works for Professional Baseball and actually asked for lots more cards - he said he is happy to pass our name on to all the people involved in Tampa Bay baseball (major and minor league) knowing we will take great care of them - I have to admit that made my day!!
Posted by Cyndee Haydon, 727-710-8035 Clearwater, Beach Short Sales Luxury Condos &Homes (Charles Rutenberg Realty) about 11 years ago
Cyndee, I have a daily voice mail very similar to yours (BRO) and people who want to work with me respect it and leave messages. If they don't like it well, then we were better of not working with each other. I love client celebrations. Your boys probably had the most fun.
Posted by Mana Tulberg, Real Estate Agent - Camarillo CA (805 County Real Estate) about 11 years ago
Cyndee some people are just foolish. Expecting a REALTOR(R) to answer the phone or call back on a Sunday morning is just plain rude. Sounds like a sign call who then found out it was out his price range anyway when he spoke to the other agent. I don't show sign calls ever unless they schedule for the next  day. I just won't do a spur of the moment appointment. Never have and never will. If they can't wait 24 hours then they are not interested. 
Posted by Bryant Tutas, Selling Florida one home at a time (Tutas Towne Realty, Inc and Garden Views Realty, LLC) about 11 years ago

First off...love the post!  Thanks for the love ;)  It was such a great party and I appreciate there were no "unauthorized" photgraphs posted..teehee!

Second...this guy is a shmuck!  You and Jack are the hardest working REALTORS out there.  He is a (bad word) and he doesn't even deserve to work with someone of your caliber.  That goodness you received both of his jack (bad word) messages before you had the opporunity to call him back and had to waste an ounce of time with someone so ignorant. 

(Rant complete). 

 xoxo

Posted by Leah Ross, Tampa, Florida Mortgage (Your Tampa Bay Mortgage Source) about 11 years ago

Cyndee,

Real time voice mail has been a huge part of my customer service. As you said, most absolutely love it. And if they don't that's o.k. with me. Find someone else to work with, be my guest. I can honestly say I am not a 24/7 Realtor. As a fellow BRO person, I work with those who know me, like me and trust me.

I think it's lucky for you this this jerk called so early. otherwise you may have been stuck with him for a while. If he acts like this in the intital call I can't imagine things would get better...NEXT.

 

Posted by Lynda Eisenmann, Broker-Owner,CRS,CDPE,GRI,SRES, Brea,CA, Orange Co (Preferred Home Brokers) about 11 years ago
Cyndee - Thankfully he moved on and oh man do I feel for the agent who has hime now. Glad you git to enjoy the day with your clients!
Posted by Paula Henry, Realtor - Indianapolis Real Estate - 317-605-4174 (Home to Indy Team @ HomeSmart Realty Group) about 11 years ago
Cyndee- I rated this post a 5. Everyone should read this. You must choose who you work with. They do not choose you. I do not work on Sundays and everyone knows that. I do post and comment though, how can I stay away from all you wonderful people who I can call my friends now? If he is rude like that, you don't want him anyways. Like you said, life is too short to have nasty people in your life. I am so happy that you had a celebration with your new buyers. That is great. That is what it is all about. Relationships for life. Katerina
Posted by Katerina Gasset, Get It Done For Me Virtual Services (Get It Done For Me Virtual Services ) about 11 years ago
Cyndee... Great post!  Choosing who you work with is very important.  Work with someone who respects your time and you, not someone who is rude and nasty! 
Posted by Kim Murphy, Mortgage Loans in DuPage, Kane, Cook, Lake, Will C (Draper and Kramer) about 11 years ago
What a jerk!  You clearly are too good for this kind of buyer.  Any nice person would have been touched by your wonderfull message and realized they were waiting for a wonderful agent!
Posted by Diane Aurit, Lake Norman Real Estate (LKN Realty, LLC) about 11 years ago
CYNDEE:  This post was awesome.  Good for you for celebrating with those clients that you really like.  I'll bet that they refer much more business to you over time than the 2 angry callers, who may very well just be annoying tire-kickers.  In this day and age, with homes sitting on the market, you have to really want to work with a seller to make it work.  Otherwise, it's not worth the expense.  With regard to buyers, if they are going to be difficult from the first phone call, let someone else deal with them.  With gas hovering at around $3 per gallon, who wants to waste time with miserable people that are likely to find fault with every home, since they found fault with you for having a life.  I love the layout that you used at the bottom of the blog allowing people to search for homes right on the blog.  Great idea.
Posted by Adam Waldman, Realtor - Long Island (Westcott Group Real Estate Company) about 11 years ago
Guess that "buyer" was just hungry for "pop tarts".  I'm with Adam, the clients you were spending time with will send referrals and make up, ten fold, for anything "pop tart buyer" would have bought.
Posted by Chris Griffith, Bonita Springs Listing Agent (Downing-Frye Realty, Bonita Springs, FL) about 11 years ago

in a time where buyers are hard to find, it always hurts to send one off into the sunset - especially due to their own crappy attitudes

another broker I worked with put her hours on her cell.. that she was in the office for clients from 8am to 8pm and any call after 8pm would be returned the next day

my mother taught me at an early age that you just don't butt your nose into someone's personal time like that.... there are hours that after which you do not call people and before which you're just going to tick them off! :)

Posted by David A. Podgursky PA, THE PODGURSKY GROUP - Make the Right Move! (THE PODGURSKY GROUP @ Re/Max Direct) about 11 years ago

Cyndee:

This post rates a 5 and should be a featured one. Thanks for exemplifying the type of client we should all avoid.

Looks like a fun time was had by all at the celebration! 

Posted by Roberta Murphy, Carlsbad Real Estate and Homes (San Diego Previews Real Estate) about 11 years ago

What a real jack A** (did I say that outloud) oops! 

OK it is SUNDAY morning... as you mentioned the lock boxes weren't even open yet (duh ,"Guess your STELLER agent you got there 'Mr Crotchity' forgot to tell you that! humm?", and this man clearly needed to be somewhere ELSE on Sunday morning beside looking at houses... LIKE CHURCH!!!!

This man is CLEARLY NOT A  STAR CLIENT, but this IS A 5 STAR POST!!!

Katrina

Posted by Katrina Madewell, Tampa FL Homes for sale | Tampa Bay - (813) 777-1196 (Charles Rutenberg Rlty- More than 5,000 agents(813) 777-1196) about 11 years ago

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